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Attn: All GEMS Users
TransCanada US Pipelines experienced an unplanned network wide outage at approx. 6pm CST on Thursday 5/25/2016. No users had access to the GEMS transactional system and Nomination cycles were unable to be processed by the NAESB deadlines.
Operator Confirmation variances for gas day 5/26 thru the Evening cycle should be addressed using the remaining Intraday cycles.
Operator Confirmation variances for gas day 5/25 not captured thru ID3 will be addressed by the ANR Noms & Scheduling team throughout the day on 5/26.
Note that allocated and measured information may not be completely updated or restored within GEMS until Friday morning on 5/27/2106.
We apologize for any inconvenience this network outage may have caused and we appreciate your patience while we address and resolve any variances that resulted from this outage.
For variances and questions, please contact the ANR Noms & Scheduling Team at 1-800-827-5267 or ANR_Noms_Scheduling@transcanada.com
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